--- title: "PriceLabs Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is PriceLabs the right Revenue Management solution for you? Explore 250 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/158348/PriceLabs/reviews/" page_type: "reviews" language: "en" --- PriceLabs 4.9 (250) [View alternatives](https://www.capterra.com/p/158348/PriceLabs/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 21st, 2026 # Reviews of PriceLabs Ease of use 4.6 Customer Service 4.8 ## Pros and Cons in Reviews HL Harvey L DirectorHospitality, 2 - 10 employeesUsed the software for: Less than 6 months. “An extremely good service, from the quick responses to my questions and queries via email, to booking 30 minutes teams calls to screen share my PriceLabs and go through all my questions and problems.“ August 12, 2024 OG Olivia G Property ManagerReal Estate, 2 - 10 employeesUsed the software for: Less than 6 months. “Some of the pricing recommendations didn't always align with the longer booking patterns we see in the mid-term rental space, so it still required manual oversight.“ June 3, 2026 OG Olivia G Property ManagerReal Estate, 2 - 10 employeesUsed the software for: Less than 6 months. “It's a useful solution for property managers looking to make more data-driven pricing decisions.“ June 3, 2026 Jakob H Operations ManagerReal Estate, 2 - 10 employeesUsed the software for: 1-2 years. “It can also be slow when pulling up large amounts of data.“ April 16, 2026 Teryn R OwnerReal Estate, Self-employedUsed the software for: 1-2 years. “They offer easy to follow instructions and webinars that allow you to fully understand the tools and functionality.“ May 13, 2026 AE Abbie E OwnerHospitality, Self-employedUsed the software for: 1-2 years. “I can’t set it and forget it for my short term rental and I wish it was more price inclusive versus some features costing more.“ May 29, 2025 OG Olivia G Property ManagerReal Estate, 2 - 10 employeesUsed the software for: Less than 6 months. “What I liked most about PriceLabs was how easy it made pricing adjustments based on market demand.“ June 3, 2026 MH Mary H OwnerReal Estate, 2 - 10 employeesUsed the software for: 6-12 months. “It impedes my ability for decisions on the fly.“ October 6, 2025 ## Showing most helpful reviews Showing 1-25 of 250 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jakob H. Operations Manager Real Estate Used the software for: 1-2 years ### "We love working with Pricelabs" April 16, 2026 5.0 Pros Pricelabs includes a lot of great information for our short-term rentals and discussing with potential owners how well a region performs. There are detailed reports that help us better understand how each area we operate in performs and how to price our properties accordingly. Dynamic pricing also ensures we are priced appropriately to get as many bookings as possible. Cons The user interface feels outdated, but it does get consistent updates. It can also be slow when pulling up large amounts of data. Alternatives considered [AirDNA](https://www.capterra.com/p/10018589/AirDNA/) Reason for choosing PriceLabs Airdna lacked features when we were first making the decision. Review Source Response from PriceLabs April 21, 2026 Hello, Thank you for sharing your detailed feedback—we’re glad to hear that PriceLabs has been valuable in helping you analyze market performance and communicate insights to potential owners. It’s great to know that the data, reporting, and dynamic pricing are supporting your strategy and helping maximize bookings. We appreciate your honest input regarding the interface and performance when working with larger datasets. Improving usability and speed is an ongoing focus for our team, and we’re continuously rolling out updates to enhance both the experience and efficiency of the platform. If there’s anything else you’d like to discuss, please feel free to reach out at support@pricelabs.co. Warm regards, Richie VR Verified Reviewer Owner Real Estate Used the software for: 6-12 months ### "Strongly recommend PriceLabs" April 1, 2026 5.0 I only have one property so my portfolio isn't extensive and PriceLabs has been perfect. I have friends who have multiple properties and they love PriceLabs. Pros Pricelabs tool is very robust and gives me quality data I need to make sound decisions. Their customer services is fantastic. I have used their chat, spoken to individuals and attended training sessions - all have been useful. Cons The tool is so robust it has taken me awhile to fully understand it and use it to the fullest extend. There are so many training sessions available, it becomes a bit overwhelming. Maybe an easy introduction for new customers would be an improvement. Switched from [AirDNA](https://www.capterra.com/p/10018589/AirDNA/) I hated having to manually update pricing from AirDNA to Airbnb and VRBO Review Source Response from PriceLabs April 8, 2026 Hello, Thank you for sharing such a thoughtful and detailed review! We're glad to hear that PriceLabs has been providing you with reliable data and supporting confident pricing decisions, especially alongside our customer support and training resources. We also appreciate your honest feedback about the learning curve and the number of available training sessions. That’s a valuable point—while we aim to offer depth and flexibility, we understand that getting started can feel overwhelming. Your suggestion around a simpler introduction for new users is well noted, and we’ll be sure to share it with the team. If there’s anything you’d like to discuss, please feel free to reach out at support@pricelabs.co. Warm regards, Richie OG Olivia G. Property Manager Real Estate Used the software for: Less than 6 months ### "Powerful Pricing Tool with Great Market Insights" June 3, 2026 5.0 Overall, my experience with PriceLabs was positive. The platform offers strong pricing automation, market data, and analytics that can help maximize revenue while reducing the time spent managing rates manually. While some features are better suited for short-term rentals than mid-term rentals, the tool is highly customizable and provides valuable insights into market trends and pricing performance. It's a useful solution for property managers looking to make more data-driven pricing decisions. Pros What I liked most about PriceLabs was how easy it made pricing adjustments based on market demand. It helped automate rate recommendations, provided useful market data and analytics, and saved time compared to manually reviewing pricing. I also appreciated the ability to customize pricing rules and monitor performance across multiple properties from one dashboard. Cons The biggest downside was that it felt more geared toward short-term rentals than mid-term rentals. Some of the pricing recommendations didn't always align with the longer booking patterns we see in the mid-term rental space, so it still required manual oversight. There was also a learning curve when setting up custom rules and understanding all of the available features. Review Source Response from PriceLabs June 9, 2026 Hello, Thank you for your thoughtful review. We're glad to hear that PriceLabs has helped streamline your pricing management with automation, market insights, and customizable controls. We appreciate your feedback regarding mid-term rentals and the learning curve associated with advanced customizations. We're continuously working to improve the platform and make it more intuitive for all property managers. Thank you again for choosing PriceLabs and sharing your experience. Warm regards, Richie DR Danielle R. Manager Real Estate Used the software for: Less than 6 months ### "Waste of time and money" September 7, 2025 1.0 A complete waste of time and money. The platform is overly complex, unclear about the actual benefits, and extremely difficult to navigate. My mistake was forgetting to deactivate the tool after the trial ended, which only resulted in losing money. I found no real value, no clear purpose, and no tangible results. I do not recommend this platform at all. Pros I did not like it. I did not understand how to use it or how to get the best results from it. No support was offered. Cons Overly complex platform with poor usability Lack of clarity about the real benefits or results Extremely difficult to navigate and manage Hidden cost risk: trial automatically turns into a paid subscription No visible value delivered for the money spent Review Source Response from PriceLabs September 17, 2025 Hello Danielle, We’re sorry to hear that your experience with PriceLabs didn’t meet your expectations. We understand that it can feel complex at first, which is why we offer daily training sessions, onboarding sessions, and dedicated support to help users set up their accounts and achieve real results. Regarding billing, our trial automatically converts to a subscription if not canceled; however, we’ll take your feedback on clarity to make this process easier for future users. If you’d like us to revisit your account setup or resolve any outstanding concerns, we’d be glad to continue the conversation on your support ticket. Warm regards, Richie Tim S. Revenue Manager Hospitality Used the software for: 2+ years ### "The best option for big portfolios" December 18, 2025 5.0 As a revenue manager with more than 1,000 listings under management, I could not do my job without it. Pros There is no better software for managing a large portfolio. Bulk actions are easy. Mass reporting exports work flawlessly. I can scan a large cohort quickly and accurately. It’s the best! Cons The red branding is tough on the eyes. I know the company needs to stand out, but red sends a subtle signal that something is wrong. Alternatives considered [Wheelhouse](https://www.capterra.com/p/171266/Wheelhouse-Pricing/) Reason for choosing PriceLabs Better market insights and a robust report builder Switched from [Beyond](https://www.capterra.com/p/225855/Beyond-Pricing/) Needed a Bette Wray to manage bulk listings. Review Source Response from PriceLabs December 22, 2025 Hi Tim, Thank you for sharing such a strong endorsement of PriceLabs. Managing a portfolio of over 1,000 listings is no small task, so it’s great to hear that bulk actions, mass reporting, and cohort-level analysis help you work efficiently and with confidence. Feedback like this truly reinforces the value we aim to deliver 😊 We also appreciate your candid thoughts on the red branding. Design choices are always a balance between clarity, usability, and brand identity, and input like yours is helpful as we continue refining the overall experience. If there’s anything else you’d like to discuss, please feel free to reach out at 📧 support@pricelabs.co Warm regards, Richie Paul W. Owner Real Estate Used the software for: 1-2 years ### "A true game changer for our STR" January 4, 2026 5.0 Everything has been amazing. The tech, the support, the tools. All are top-notch and I can't say enough good thing about their team/support staff. They make it so easy to succeed. Pros Smart pricing and listing optimization is ALL they do, and it's done extremely well. I love that price optimization isn't an afterthought. The support is also crazy amazing. Other tech companies should take note. Cons The system can be a bit overwhelming but the support is top notch. If I run into any issues, they're quick to jump in and help right away. Alternatives considered [Guesty Lite](https://www.capterra.com/p/169863/Your-Porter-App/) Reason for choosing PriceLabs Because smart pricing is all they focus on and it's not an afterthought or something tossed into the mix. Review Source Response from PriceLabs January 30, 2026 Hi Paul, Thank you for the thoughtful feedback. It’s great to hear that our focus on pricing optimization and listing performance stands out, and that our support team has been helpful whenever things feel overwhelming. Making advanced pricing tools approachable—and backing them with responsive support—is exactly what we aim for. We truly appreciate the kind words about the team and are glad PriceLabs has helped make your work easier and more effective 😊 If there’s anything else you’d like to discuss, please feel free to reach out at 📧 support@pricelabs.co. Warm regards, Richie Aaron S. Owner Real Estate Used the software for: 6-12 months ### "Best Dynamic Pricing & STR Market Research" December 11, 2025 5.0 I am very happy with Pricelabs! I’ve made suggestions to improve their product and they are very open to feedback. Pros From Dynamic Pricing to Market Research to AI recommendations for our properties Pricelabs is the best in the business. They continue to add features and improve their products. Cons I would love to see Pricelabs do more to integrate events happening in the various markets into the data. Alternatives considered [Guesty](https://www.capterra.com/p/159377/Guesty/) Reason for choosing PriceLabs Significantly better product, similar pricing Review Source Response from PriceLabs December 22, 2025 Hi Aaron, Thank you for your kind words and thoughtful feedback. We're glad to hear that the combination of dynamic pricing, market research, and AI-driven recommendations has been valuable for your properties. We also appreciate your recognition of the continuous improvements our team is making. Your suggestion to integrate local events more deeply into market data is highly relevant. Feedback like this helps us to plan our products, and we’re glad to hear that you’ve found our team receptive to your ideas. If you ever want to explore more of what’s new or upcoming, our Knowledge Base, Daily Trainings, and Market Dashboards are great places to start. Warm regards, Richie KB Ken B. Owner Hospitality Used the software for: 1-2 years ### "Great tool to have in your STR wheelhouse!" May 2, 2025 5.0 I have been using PriceLabs for over a year now. It makes revenue management a lot simpler with all the various controls and options that it provides you. It has definitely simplified my pricing work. Pros The ability to set up seasonal rates as well as the visual presentation of your calendar rates across your properties. They also continue to improve the product with regular updates and their customer support has been fantastic. Cons Learning curve and sometimes it can price properties too high and so that needs to be tweaked. Alternatives considered [Wheelhouse](https://www.capterra.com/p/171266/Wheelhouse-Pricing/) Reason for choosing PriceLabs There seemed to be more seasoned experts in using PriceLabs than in other products. Review Source Response from PriceLabs May 5, 2025 Hello Ken, Thank you for sharing your experience! We’re glad to hear PriceLabs has helped simplify your revenue management and that you appreciate the ongoing improvements and support. We understand there’s a learning curve and that pricing sometimes needs fine-tuning. To help you make the most of the platform, we recommend checking out our Knowledge Base (https://help.pricelabs.co), YouTube channel (https://www.youtube.com/@PriceLabs-DynamicPricing), and daily training sessions (https://hello.pricelabs.co/training/). All the best! Warm regards, Richie AE Abbie E. Owner Hospitality Used the software for: 1-2 years ### "Great tool for small owners" May 29, 2025 5.0 Pros Really helps with data to compare myself to my market and make sure I’m not leaving money on the table. Cons I can’t set it and forget it for my short term rental and I wish it was more price inclusive versus some features costing more. Alternatives considered [Guesty](https://www.capterra.com/p/159377/Guesty/)[Wheelhouse](https://www.capterra.com/p/171266/Wheelhouse-Pricing/) Reason for choosing PriceLabs Had more data than the competitor and slightly better tools Review Source Response from PriceLabs May 30, 2025 Hello Abbie, Thank you for your feedback! We’re glad to hear the market data tools have helped you feel more confident in your pricing decisions. While we understand your wish for a more “set and forget” setup, many features like daily price updates, last-minute discounts, and automated event detection are already designed to minimize manual effort. We’re also continuing to improve — recent updates, such as the Booking Activity Factor and enhanced minimum stay recommendations, are making the experience even more hands-off. If you need further assistance, please don't hesitate to contact our team at 📧 support@pricelabs.co. Warm regards, Richie SS Samuel S. Marketing Director Hospitality Used the software for: 2+ years ### "Would recommend PriceLabs! " July 6, 2026 5.0 Always positive. Their team is always ready and happy to help with any request we've had over the last years that we've been working with them. Pros Very accurate and efficient. It truly drives our pricing strategy at Chaleto. With more than 400 listings, we couldn't do it without PriceLabs. Cons Nothing against PriceLabs! They've always been great to us and it does exactly what it promises. Revenue management at its best. Review Source Response from PriceLabs July 10, 2026 Hello Samuel, Thank you for your wonderful review and for trusting PriceLabs to support Chaleto's pricing strategy across such a large portfolio! We're thrilled to hear that PriceLabs has become an integral part of your revenue management process and that our recommendations continue to meet your expectations. It's especially rewarding to know that our support team has consistently been there for you throughout your journey with us. Your continued trust and partnership mean a great deal to us! Warm regards, Richie HS Hillary S. CEO Real Estate Used the software for: 1-2 years ### "Skye Luxury Rentals Review of PriceLabs" January 12, 2022 5.0 Overall my experience with PriceLabs is a good one. As I grow and am onboarding new properties, it is allowing me to scale with ease and a bit of setup, but I am getting it down and in the future, I can see myself delegating this task to someone else on my team. Pros I use PriceLabs for years and I use it every day. It helps me tailor pricing for the many properties in my portfolio. I especially like the seasonal pricing feature where I can fine tune pricing per month for each of my properties. Cons Software is only as good as the user who sets it up. PriceLabs is very customizable, but it isn't perfect and doesn't know the markets as well as I do, so I find that I need to further tailor pricing for certain days more than it does as it can be off, but it helps to have a great baseline. The other biggest drawback with it, is it is complex the way I am using it, so took me over a year to learn it. I am grateful over for having the opportunity to use it. Alternatives considered [Wheelhouse](https://www.capterra.com/p/171266/Wheelhouse-Pricing/) Reason for choosing PriceLabs As I said above, I felt that initially the price point was alluring as well as the features that were added like the seasonal pricing tool and then later the Marketing Dashboard. Review Source BT Brian T. CEO Real Estate Used the software for: 1-2 years ### "Best Vacation Rental Pricing System Available" April 16, 2021 5.0 I am very pleased with PL overall. No complaints. Pros I have used competing systems and am very satisfied with PriceLabs. The level of customization is incredibly rich to the point that I can have a pricing strategy that leaves very little, if any money on the table. I am also very pleased with their pricing structure. They don't milk us on a percentage, but on a per unit rate, which comes out to a bit cheaper than the competing systems I have used in the past. The don't have phone support on demand, but are quick to respond to emails and can set up support calls with appointments. Very satisfied overall. Cons Due to the richness of the customization, there is a bit of a learning curve to figuring out how to best set everything up. As they have added features, the interface has gotten a bit cluttered. That said, once you understand how it all works, you have a very powerful tool in your hands. I also don't see much value in the marketplace dashboards. They are lacking more development. But the dashboards are not essential to the usefulness of the system as a whole. Switched from [LiveRez](https://www.capterra.com/p/82992/LiveRez/)[Beyond](https://www.capterra.com/p/225855/Beyond-Pricing/) I switched due to cost and functionality. I have used both Beyond pricing and LiveRez in the past, but also researched all of the other major players out there. PriceLabs beat everyone else on both points. Review Source KS Kristine S. Short Term Rental Owner Real Estate Used the software for: Less than 6 months ### "Loving Price Labs" April 24, 2025 5.0 So far so good. I would recommend everyone at least trying it. The free trial is worth it. Pros I love the analysis of the area and keeping me competitive without letting me lose money. Cons I would love a weekly push notification to review the data and prices. It would be very helpful. Review Source Response from PriceLabs April 27, 2025 Hello Kristine, Thank you for sharing your experience! We're glad to hear PriceLabs is helping you stay competitive while ensuring profitability. We appreciate your suggestion about weekly push notifications—that’s valuable input, and we’ll pass it along to our product team. Warm regards, Richie PS Perry S. Property Manager Real Estate Used the software for: 1-2 years ### "Critical automation for vacation rental pricing" October 30, 2024 5.0 PriceLabs has worked well and is an integral part of our short term rental business. Pros PriceLabs automatically monitors hotel and vacation rental pricing, suggests the best price for my units, and updates them across my vacation rental marketing platforms. It catches changes in market demand before a human can. Having a tool like PriceLabs allows me to maximize my revenue with minimal effort. Cons There are so many options for customization that the user interface felt overwhelming at first. That said, PriceLabs does a good job of explaining each feature and getting you over the learning curve in a self-serve way. Review Source Response from PriceLabs November 7, 2024 Hello Perry, Thank you for sharing your experience! We’re glad to hear that PriceLabs has been helping you monitor market trends automatically and maximize revenue with minimal effort. We understand that the range of customization options can feel a bit overwhelming at first and are pleased that our resources helped you get comfortable with the platform. If you ever have further questions or need assistance, our team is here to support you! Warm regards, Richie MM Michelle M. Owner Real Estate Used the software for: 1-2 years ### "Pricelabs - Makes pricing easy. " December 26, 2024 5.0 I have not ever had a complaint, I will continue to use them and I am satisfied. Pros Takes the challenges of managing my daily rates and do it for you. Gives suggestions based on other properties in the area. Cons It is a bit confusing when you first start out, it does have a tutorial that helps. Review Source Response from PriceLabs January 2, 2025 Hello Michelle, Thank you for your review! We’re glad PriceLabs' hyper-local rate recommendations have made managing your daily rates easier. It’s great to know the tutorials helped in setting up your account. You can always refer to our knowledge base to learn more about PriceLabs - https://help.pricelabs.co/portal/en/kb/pricelabs If you ever have questions or need assistance, feel free to reach out - we’re here to help. Thank you for your continuing trust!  Warm regards, Richie AB Amber B. Owner Hospitality Used the software for: Less than 6 months ### "Great product " February 7, 2025 5.0 Pros The training and helpful communication that come with it that’s available any time you need it. Helps me understand my market. Cons It’s really on me the user, taking the time to understand it. I’m not real tech savvy. Review Source Response from PriceLabs February 10, 2025 Hello Amber, Thank you for your feedback! We’re glad PriceLabs' training and support helped you understand your market. If you need any guidance or have questions, feel free to reach out - we’re always here to help! Warm regards, Richie LM Lyubomyr M. Management Commercial Real Estate Used the software for: 6-12 months ### "PriceLabs good for real " December 5, 2024 5.0 I’m glad to be a member of PriceLabs, the app analyzes the slow days and automatically drop the price to make my listing more attractive Pros Fast and professional customer service. They really love what they doing 🤝🏻 Cons On the beginning I was disappointed that no customer service phone# , but I change my mind since email reply was fast and much helpful Review Source Response from PriceLabs December 10, 2024 Hello Lyubomyr, Thank you for your kind words! We’re thrilled to hear that our customer service has been fast and helpful. It’s great to know that PriceLabs is making a positive impact on your listings by optimizing prices for slower days. If you ever need assistance or have more feedback, feel free to reach out - we’re here to help! Warm regards, Richie RG Rose G. Chief Operations Officer Hospitality Used the software for: 1-2 years ### "A MUST for vacation rental owners" February 17, 2024 5.0 I couldn't be happier. It has a lot of horsepower and does a tremendous amount of work in the background that saves me valuable time. It performs so well, it is easy to forget it's even there! Pros PriceLabs is competitively priced, integrates seamlessly with my channel manager, ensures I have very limited to zero open dates in my calendars and has maximized my revenue. I find it very easy to use and I consider it one of the most important tools in my toolbox for successful management of my short term rentals. Cons The interface is a little overwhelming at first, but it doesn't take too long to familiarize yourself with the layout and understand what the graphs and numbers are reporting. Reason for choosing PriceLabs I liked that PriceLabs is very focused in their offering and they don't have anything more to gain than your business which would be guaranteed if they can deliver what they advertise (which they do!). When looking at other platforms that offer reservations, guidebooks, scheduling, channel managing AND dynamic pricing, it is clear they are tackling everything which could lead to a "Jack of all trades, but master of nothing" type of delivery. PriceLabs is a focused company which is more likely to deliver a "best in class" product. Review Source Response from PriceLabs February 20, 2024 Hi Rose, Thank you for taking the time to leave us this feedback. We are glad PriceLabs could help you maximize your revenue and save valuable time! Looking forward to continuing to serve you in 2024. Warm Regards, Richie VR Verified Reviewer Director Hospitality Used the software for: Less than 6 months ### "Beat your AirBnb Competition" August 19, 2024 5.0 We find PriceLabs a handy tool to have to stay ahead of the competition. Pros The ability to manage the prices of our AirBnb properties across multiple platforms, this keeps us ahead of the competition in a very saturated market. Cons One drawback of PriceLabs is that if you're managing a lot of properties, setting up and managing pricing rules for each one can get complicated and take up a lot of time. Review Source Response from PriceLabs August 21, 2024 Hello, Thank you for sharing your review! We’re thrilled to hear that PriceLabs has been instrumental in helping you manage prices across multiple platforms and stay ahead in a competitive market. We understand that managing pricing rules for a large number of properties can be complex and time-consuming. To help with this, we recommend exploring our Multi Calendar feature, which allows you to make bulk changes to multiple listings at once, saving you valuable time. You can read more about it here - https://help.pricelabs.co/portal/en/kb/articles/multicalendar If you have any more feedback, please write to us at support@pricelabs.co. We're continuously working to make our platform more user-friendly. Thank you again for choosing PriceLabs! Warm regards, Richie Renata R. Property Manager Hospitality Used the software for: 2+ years ### "PriceLabs continues to impress with exceptional customer support " December 21, 2023 5.0 has been highly positive, characterized by the seamless and gradual learning curve the powerful software offers. PriceLabs not only provides robust functionality but also ensures that users can acquire a nuanced understanding of its features over time. The platform's design allows for a progressive exploration of concepts, enabling users to delve deeper at their own pace. Pros It's evident that PriceLabs consistently goes above and beyond, showcasing exceptional dedication to customer support. Their content-rich webinars underscore a commitment to ensuring customers are well-informed and empowered. This unwavering focus on customer training sets PriceLabs apart, exemplifying a commitment to excellence in customer service. Cons While the platform is robust and efficient in automating pricing strategies, users occasionally find themselves delving into manual assessments to ensure nuanced optimization. Reason for choosing PriceLabs The flexibility to pay on demand and deactivate synchronization during low seasons was a key factor in choosing PriceLabs. This feature allows you to optimize costs by aligning payments with your specific needs, particularly valuable when demand is lower. The ability to toggle synchronization on and off provides a dynamic and cost-effective approach, showcasing PriceLabs' adaptability to your business's changing requirements. Review Source Response from PriceLabs January 2, 2024 Hi Renata, Thank you so much for taking the time to leave this detailed feedback, and especially for acknowledging our customer support - one of the areas we, as a company pay special emphasis on. Wishing you the best for 2024. Warm regards, Richie JB Jaren B. Owner Real Estate Used the software for: 2+ years ### "Good product. Always innovating things" June 12, 2023 5.0 Pros Revenue management is excellent. Allows us to automate our operation Cons Reporting and analytics/competitive analysis needs some improvement. Review Source Response from PriceLabs June 19, 2023 Hi Jaren, Thank you so much for taking the time to review us and for sharing your feedback. We are happy to hear that our Revenue management services have been helpful to you. Your satisfaction is our top priority, and we are always striving to enhance our offerings. We're genuinely interested in learning more about your thoughts on how we can improve our reporting and competitive analysis. Our customers often tell us that our data and reporting are among the standout features of our tools and services, so your input is incredibly valuable to us. Please don't hesitate to reach out to us via email at support@pricelabs.co. We would love to have a deeper conversation with you and carefully consider and act on your feedback. Your insights will undoubtedly help us further enhance our services to meet your expectations and those of our valued customers. Once again, we sincerely appreciate your support and trust in PriceLabs. If there's anything else we can assist you with, please feel free to reach out to us. We're here to help. Warm regards, Richie MM Mark M. Owner Hospitality Used the software for: 2+ years ### "How to bring in more $ then your competitors" March 24, 2023 5.0 We know where we need to be to pick up rentals when the occupancy level is really low. We can maximize our revenue to make sure we are staying above the rest. Pros There is more data than you know what to do with but you can hone in what matters most to you and your market and stay one step ahead by pricing yourself where you need to be to get the days that would go vacant otherwise.Being able to see the other rentals in our area and there revenues and mirroring their pricing to maximize our profits has been a game changer. Cons There are times when you can get to a point of analysis paralysis with all the different options but if you stay practical and don't try to overthink it you can get what you really need to make a difference in your revenue. Reason for choosing PriceLabs Just felt comfortable with my initial impression. It works so why change. Review Source Response from PriceLabs March 28, 2023 Hi Mark, Thank you for taking the time to leave us this detailed review! We are so happy to hear that PriceLabs has helped you outperform your competitions. Our mission has always been focused on delivering value and helping our customers reach their goals - to study their markets, boost occupancy, maximise revenue, and save time. And, we're glad we've been able to deliver on those promises. Thank you once again for choosing PriceLabs. Warm regards, Richie KS Kay S. owner Hospitality Used the software for: 1-2 years ### "The best pricing software around!" December 31, 2019 5.0 PriceLabs is far better at setting prices for my vacation rental than the listing software's price tips, which are consistently low. While it took some time and study to learn how to set up my listing, once it was set up, it didn't need much watching. My income increased and my workload decreased. Customer service is very prompt and clear. It is definitely worth the price. Pros Using PriceLabs significantly increased my income from my vacation rental property. Also, while it is complex, once you understand all the options and get it set up, it pretty much runs itself and you only need to keep an eye on it, not do the heavy lifting. Cons While my income increased significantly, my prices kept going up (I was heavily booked) and eventually got to the point that my guests started giving me 4s on value. I had not set a maximum allowed price because I didn't think about that happening. Once I set a maximum price, I stopped getting dinged on value. Reason for choosing PriceLabs I chose PriceLabs chiefly because it uses a neighborhood concept to determine the pricing. This means that they collect the number of reservations in a sampling around my place that's large enough to be statistically significant. And they include hotel reservations in that sample. Then, for example, if 6 months out my neighborhood is booked at 18%, where as usually it is 12% (or 11 months out the usual is 2% but a weekend is booked 5%), their algorithms infer that the 6% difference will grow to something much more significant as the dates come closer, and bump up my prices accordingly (based on what they've seen happen in similar instances in the past). The other services I looked at used event trackers. However, in looking at the events that they indicated would cause my price to go up within the 3-month test period, they listed a neighborhood event that was in a second-string suburb on the far side of my large metropolitan area, an event that I was certain would have no affect on my reservations. So I chose PriceLabs and have not been disappointed. Review Source GE Gal E. Owner Hospitality Used the software for: 6-12 months ### "Great System To Never Think About Pricing" June 12, 2023 5.0 Pros I love that the prices are ever-changing based on demand and that I know I am in good hands, even if the dates are far off, they are priced correctly. Cons I find it's quite complicated to use and understand the features - I do wish it was a bit more user friendly. Review Source Response from PriceLabs June 19, 2023 Hi Gal, Thank you so much for taking the time to share your review with us. We're so happy to hear that our Dynamic Pricing recommendations have been accurate for you! We understand that PriceLabs offers a wide range of features, and it can sometimes feel overwhelming. But don't worry, we're here to support you every step of the way. To ensure you get the most out of PriceLabs, we conduct free weekly trainings in five different languages. These sessions are designed to help you navigate our platform effectively and maximize its benefits. You can find the schedule for these trainings at https://hello.pricelabs.co/training/. If you ever have an immediate question or need assistance, please don't hesitate to reach out to us at support@pricelabs.co. We're committed to providing timely and helpful responses, and we'll make sure to get back to you within the day. We're confident that with a little guidance and practice, you'll soon become a master of PriceLabs. You'll discover that our platform is actually quite user-friendly and designed to simplify your experience. Once again, thank you for your valuable feedback and for choosing PriceLabs. We're here to help you succeed, so please don't hesitate to reach out to us if you need any further assistance. Warm regards, Richie LE Lincoln E. Property Manager Hospitality Used the software for: 1-2 years ### "Necessary Tool for Rentals" November 28, 2023 5.0 Pros PriceLabs makes it easy to ensure your rentals are priced correctly across the board that balances the best price with the best deal. We've seen an increase in bookings with PriceLabs monitoring rates daily. Cons It can be tricky figuring out how to manage black out dates and forced pricing, but once you get it, it's pretty easy. Review Source Response from PriceLabs November 29, 2023 Hi Lincoln, We're delighted to hear that PriceLabs has boosted your bookings. We'll raise it to the team to work on simplifying blackout date management for an even smoother experience. Thanks for choosing PriceLabs, and thank you for taking the time to leave us this feedback! Regards, Richie Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.